Training Examples and Common Requests
Here you will find some examples of training and consultancy support that are most commonly requested. Training programmes are usually co-produced to ensure that the content responds to the needs of the particiapnts and the organisation. This means that even if you select one of the programmes listed below, it won't be delivered the same way twice!
Training is always facilitated utilising a broad range of brain friendly learning methods including video, group discussion, creativity and importantly good humour! Training also includes a written evaluation which is shared with commissioners. Charlotte and her team are LGBTQ inclusive and neurodivergent aware/advocates. We have a broad range of skills and expertise so get in touch and let's explore ideas.
All training is available in-person or online
Motivational Interviewing: Training, Coaching/Supervision and Skills Assessment
Training is always delivered on a bespoke basis. Content is tailored to the needs of the organisation and the context in which trainees are working. It is typical that a 2-3 day in-person or virtual training is sufficient to start people on their journey to becoming proficient in motivational interviewing (MI) although follow-up supervision/coaching is always recommended. For those who wish to assess MI skills, coding using a broad range of evidence-based tools is also available. The most common tool being the Motivational Interviewing Treatment Integrity Scale (MITI).Coding tool assessments are combined with coaching and feedback. This approach to training, sometimes combined with skills from complimentary therapeutic and behaviour change approaches is also suitable for health coaching.
Training is always delivered in the context that attendees are working. Common applications include but are not limited to the NHS, social work, sport coaching, drug and alcohol services. There is no limit to the benefits of integrating MI into a broad range of contexts so get in touch and start your learning journey.
Get your copy of Dr Hilton's latest MI co-authored workbook here
Compassionate Leadership
This training is also suitable for a broad range of contexts across health, social care and large corporate organisations. Again the training combines the what to do (evidence-based theory) with how to do it (communication skills). You can expect the integration of a broad range of psychology theory and practice that also includes skills from therapeutic approaches. Explore how you can lead with compassion in even the briefest of conversations. Also see how HHC leads in excellence in this area through the Compassionate Leadership Centre of Excellence. Discover our LEAD (Learn, Empower, Aspire & Deliver) and extended LEADER (Learn, Empower, Aspire, Deliver, Envision & Reflect) programmes. We can also co-create leadership support to ensure that the needs of the organisation and people are met.
Solution-Focused Therapy
This 2-day interactive training course provides trainees with the most recent evidenced-based knowledge and skills to support clients through the process of making important changes.
Trauma Informed Approaches
Informed by the work of Dutch Psychiatrist Bessel van der Kolk, neuropsychology and the key principles of trauma-informed practice. Trainees will leave with deeper insights into how trauma reflects in a broad range of behaviours and how to support people appropriately.
Motivational Interviewing and Trauma Informed Approaches
This course blends the ‘why’ trauma informed approaches are important and ‘what’ to do with the ‘how to’ of utilising motivational interviewing in routine practice. Suitable for clinical and non-clinical teams.
Workplace Wellbeing
Workplace wellbeing training helps organisations build healthier, more resilient teams. It focuses on practical skills such as managing stress, improving work–life balance, strengthening communication, and creating supportive team cultures. When employees feel valued and equipped to look after their wellbeing, performance, engagement, and overall job satisfaction rise. Effective wellbeing training doesn’t just reduce burnout — it strengthens the foundations of a thriving workplace. Why not get in touch and see how we could support you and your team with some innovative and creative ideas. You can also review the Health and Wellbeing page of the website here
Neurodiversity Awareness
Discover how embracing different minds drives innovation, collaboration, and success. Join this Workplace Neurodiversity Training and learn how to create an environment where every brain thrives. This training programme typically focusses on neurodiversity awareness in the workplace. However, it can be adapted to suit a broad range of contexts. Combines self-awareness activities with strategies to enhance awareness of differences in others without discrimination. The training also includes practical strategies for working within a diverse environment.
Research and Evaluation Skills
One of the things we are often asked is how do we know we are making an impact or a difference? Research and evaluation methods training equips participants with the skills to design, measure, and understand what truly works in practice. It builds confidence in gathering meaningful data, analysing results, and translating evidence into decisions that improve services, programmes, and outcomes.
Behaviour Change Theory: Application and Integration
Want to understand the key theories of behaviour change that help us to design services and interventions that are more likely to be successful? This training will introduce you to seminal behaviour change theory with examples of how they can be integrated into service/intervention design. You will better understand the common factors and processes that influence individual and cultural change and apply appropriate theory/models to the context of your organisation and desired goals. Consider combining this course with motivational interviewing to blend the what to do (theory) with how to do it (skills).
Enhanced Communication Skills for Non-Clinical Teams
This training is particularly useful for non-clinical team members who work in demanding NHS environments. For example, care navigators, reception and administration team members will learn evidence-based communication skills that support routine conversations with patients to enhance staff wellbeing, consistency and patient satisfaction.
Managing Conflict and Difficult Conversations
This training is suitable for a broad range of contexts across health, social care and large corporate organisations. We will combine the what to do (theoretical underpinnings of conflict) with how to recognise our typical approach to conflict and successful ways of managing it (communications skills). Training is delivered on a bespoke basis depending on organisational requirements.
Person-Centred Clinical Consultation Skills
This training invites you to enhance your clinical consultation skills through a series of knowledge (theoretical) and skill-based learning activities. The content utilises practice-based evidence, rooted in person-centred psychology to develop trainees' ability to actively demonstrate a shared decision making approach to assessment and treatment. This workshop has relevance for a broad range of healthcare professionals and can be delivered within the context of the NHS Long Term Plan.
All courses can be delivered in-person, online or in combination. Training course evaluations are always included.
Coaching Individual/Group/Virtual in-Person
Coaching helps individuals unlock their potential, improve performance, and achieve personal or professional goals. It provides focused support, encourages self-awareness and accountability, and builds confidence to overcome challenges and make lasting positive changes.
To learn more about coaching with HHC see the coaching page here
Charlotte is also a Lego Serious Play coach so if you're feeling creative, we can use a Lego build to enhance our coaching conversation. Read about the origins of Lego Serious Play (LSP) here
Mindfulness
The Benefits of Mindfulness
Mindfulness helps people slow down, notice what’s happening in the present moment, and respond with clarity rather than habit. Regular practice has been shown to reduce stress, improve emotional regulation, and strengthen focus. It supports wellbeing by helping individuals recognise early signs of overwhelm, build resilience, and cultivate a more compassionate relationship with themselves and others.
In workplaces, schools, and community settings, mindfulness creates calmer environments, improves communication, and enhances overall quality of life.
Why Mindfulness Teacher Training Matters
Mindfulness has grown in popularity over the years but not all facilitators have been trained to teach. Dr Hilton is a British Psychological Society (BPS) accredited course Certified Mindfulness Teacher.
High‑quality teacher training ensures that mindfulness is delivered safely, ethically, and effectively. Skilled teachers understand how to guide practices with sensitivity, adapt sessions to diverse needs, and create supportive spaces where participants feel seen and respected.
Training deepens personal practice, strengthens confidence, and equips teachers with the knowledge to handle challenges, trauma‑sensitivity considerations, and group dynamics. It also ensures fidelity to evidence‑based approaches, so organisations can trust that the mindfulness being offered is grounded in best practice.
To learn more about mindfulness with HHC, see the mindfulness webpage here
What People are Saying...
Introduction to Motivational Interviewing (Social Worker)
"This is the best training course I have ever attended. I was a little sceptical at first because we have to attend a lot of training but I can honestly say this hasn't just changed my practice, it's changed how I live my life!"
Psychological Skills for Care Navigation (GP Receptionist)
"Patient demand can be really difficult to cope with some days and the amount of abuse that we receive as receptionists can be really upsetting. The care navigation communication skills have given me the confidence to signpost patients to the right place, first time. It's not how I do this but the way that I now do it in a partnering way with the patient and I know how to communicate the empathy I genuinely feel in a much better way. I feel much better since the training and the abuse has definitely reduced"
Compassionate Leadership Training (Practice Manager)
"I was pretty much thrown into management and as much as I love the role, I have always found leading people difficult. The Compassionate Leadership training has revolutionised my role and my relationships with colleagues."
Research and Evaluation Training (Social Prescribing Manager)
"We had national evaluation requirements to follow although we never felt that they were the best fit for actually capturing the genuine impact of what we do. Charlotte delivered a brilliant interactive workshop on common approaches to evaluation that were suitable to our service and helped us to design an evaluation package that captured the impact for patients, our staff and general practice much more accurately. I used to think that evaluation was a bit dull but I love it now!"
Let's Connect
Want to make time for listening, reflection and recommendations?
Telephone: +44(0)7939247921
E-mail: Charlotte@hiltonhealthconsultancy.com